Royal Mail Standard Delivery - £3.99

Estimated delivery 2-3 working days
delivery is only charged on first order, every order afterwards will be free.

Can’t wait? Next day UK delivery - £6.99
Estimated delivery 1 day when ordered before 7PM Monday - Friday or before 6:30PM Saturday

We’ll always send you an email to let you know why your order has been (partially) cancelled.
Most of the time it’s one of these reasons:

• Your items were out of stock at the time of shipping. If this is the case, you will be refunded.
• Something went wrong while verifying your billing and/or shipping details Try to go back one step in the payment process on the website to check your details. If it is correct, it’s easiest to contact your bank to see if they can help you find out more. If the issue lies in the shipping, please check your address details and make sure the address is based in the same country as the website you’ve ordered from.
• There’s a duplicate order Please check the original order. It could be that it has been confirmed and/or shipped already.

If you have received the wrong item, contact us , and our customer service team will assist you further.

Unfortunately, we cannot modify your order details. If you've made a mistake, no worries. You can:

• Try to cancel the order
• Decline the parcel upon arrival
• Return it to us, free of charge.

After placing your order, we will send you a few emails to update you on its status.*

Order and delivery emails

• An order confirmation email lets you know that we have received your order.
• A shipping confirmation email lets you know we have processed your order. This email includes a tracking number that becomes active within 24-48 hours.
• You will also receive an email containing the invoice for your order.

Return and cancellation emails

• The return confirmation email lets you know that we have received your returned order and that our warehouse staff is happy with its status. It also means we have started the refund process.
• If needed, the order cancellation email confirms that your order has been cancelled.

*Sometimes, these emails end up in spam, so make sure to check your spam box or add us to your spam exceptions.

If you have received the wrong item, or you are missing part of your order,contact us, and our customer service team will assist you further.

If your order was delivered to the wrong address, you can locate it under delivery status in your account or check the track & trace link in the shipping confirmation email.

If the order hasn’t been delivered yet, you can contact your carrier to see if they can help you change the delivery address. If the parcel was declined at the delivery address, the order will return to our warehouse. Once we have processed the return, you will be refunded within 10 to 14 days.

If you still have not received your order, you can contact us . One of our agents will assist you further.